Mental healthcare covered by insurance

Work with a therapist or prescriber in a safe, judgement-free space.
Cigna
Blue Cross Blue Shield
Humana
United Healthcare
Optum

Don’t see your state or insurance carrier? Join waitlist

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Best Telehealth
Platform 2023
MedTech
Breakthrough
500k+
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4.6
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What we offer

You can always switch or add services later

What to expect

1

Initial evaluation

Meet with your therapist or prescriber to talk through where you’re at and why you’re here. Your first session includes a clinical evaluation to help determine a diagnosis.

2

Personalized treatment plans

Based on your first session, you and your clinician will build a personalized treatment plan to encourage the best possible outcomes in your mental health.

3

Keep track of progress

Monthly assessments help keep a record of your journey. After 90 days, a dedicated check-in session with your clinician lets you take a pause to discuss progress, set new goals, or adjust your treatment plan.

Access all membership benefits for $30/mo

This price does not include other costs that may be required under your insurance plan — like copays, deductibles, medication, and coinsurance. What does this subscription cost include?

Book a session easily online

See upcoming appointments + reminders

Get detailed summaries of each session

Unlimited messaging with your care team

Track med refills and shipping status

Download on the App StoreAvailable on the Google Play

Book a session easily online

See upcoming appointments + reminders

Get detailed summaries of each session

Unlimited messaging with your care team

Track med refills and shipping status

Download on the App StoreAvailable on the Google Play

Frequently asked questions

Our insurance membership costs $30 a month.
This does not include any additional copays, medication costs, or cost share amounts not covered by your insurance benefits. Contact your insurance provider if you have questions about what your plan covers or what additional costs you may owe.

We are in network with the following insurance providers in the following states:

Anthem Blue Cross Blue Shield of Georgia:

  • Medication-Only: GA

Cigna:

  • Medication & Therapy: AZ, CA, FL, GA, IL, NY, PA, TX, VA, WA

Blue Shield of California:

  • Medication & Therapy: CA

Blue Cross and Blue Shield of Illinois:

  • Medication & Therapy: IL

Blue Cross and Blue Shield of Texas:

  • Medication & Therapy: TX

Blue Cross Network (BCN) of Michigan:

  • Medication & Therapy: MI

Blue Cross and Blue Shield of Arkansas:

  • Medication-Only: AR

Blue Cross and Blue Shield of Nebraska:

  • Medication-Only: NE

Capital Blue Cross and Blue Shield:

  • Medication & Therapy: PA

CareFirst Blue Cross and Blue Shield:

  • Medication-Only: DC, MD

Highmark - Blue Cross and Blue Shield:

  • Medication & Therapy: PA
  • Therapy-Only: DE
  • Medication-Only: WV

Humana:

  • Medication-Only: KY

United Healthcare/Optum:

  • Medication & Therapy: AL, AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MS, NC, NH, NM, NV, NY, OH, OK, OR, PA, SD, TX, UT, VA, WA, WI
  • Therapy-Only: AK, ID, MO, NJ, TN
  • Medication-Only: AR, HI, IA, ME, MT, ND, NE, SC, VT, WV

When you choose a therapy or medication service, we’ll show you therapists and prescribers who are licensed in your state. If you are using insurance, we’ll also show you therapists and prescribers who are in network with your insurance provider.

Even if you are in-network, you could be responsible for additional cost-share fees like copayments, coinsurance, or the full cost of services until you meet your deductible. Each plan is different, so you should refer to your plan’s benefits or contact your insurance company if you have questions about the details of your plan. 

  • Copayment (copay): A fixed amount you pay for covered services at the time of your visit.
  • Coinsurance: A percentage of the costs of a covered healthcare service you pay after your deductible.
  • Deductible: The amount you need to pay out of pocket for healthcare services before your health insurance plan begins to cover costs.

Your insurance company will send you an explanation of benefits (EOB) outlining any additional costs. For copays and your deductible, you might be able to offset costs by using tax-free dollars from a flexible spending account (FSA) or health savings account (HSA). Check your plan for details.

If you use insurance to cover the cost of your services, Cerebral will also notify you of any cost share fees you owe 7 days before charging the payment method on file.

If your insurance provider is not currently in-network with Cerebral, you may have other payment options to cover some or all of the costs of your Cerebral services.

  • You can use your HSA or FSA cards as your primary payment method.
  • You can submit an itemized invoice (superbill) for HSA or FSA reimbursement.
  • You can submit an itemized invoice (superbill) as an out-of-network claim to your insurance provider for reimbursement.

Log into your account and send us a message to request a superbill.

Contact your insurance provider if you need help submitting a claim, using your HSA or FSA funds, or have questions about reimbursement.

All therapists at Cerebral have a doctoral or master’s graduate degree (PsyD, PhD, MSW, MSEd, etc.) from an accredited institution. Some therapists are licensed at the associate level, which means they are working toward independent licensure under the direction of a professional clinical supervisor.

Each therapist has their licenses included in their bios, which you can view before you decide to work with them.

Some of these licenses include:

  • Licensed Clinical Social Worker (LCSW)
  • Licensed Mental Health Counselor (LMHC)
  • Licensed Professional Counselor (LPC)
  • Licensed Clinical Professional Counselor (LCPC)
  • Licensed Marriage and Family Therapist (LMFT)

All therapists maintain or are in the process of obtaining a license to practice in one or more states.

Success stories

I’ve spent months trying to find accessible therapy and prescribers for my medication. My provider was able to help me with my medication within our 30 min call. She was great and I just feel super grateful I found this app.

Mirella

5 stars

My overall experience with Cerebral has been exceptional - their customer service is great, responsive and always helpful..and my therapist has been life-changing!

Leanna

5 stars

My medical team is professional, responsive, easy to reach, and I feel confident that my mental health issues will be managed properly. I have hope and don’t feel like like “just another case.” They see me as a person.

Jacqueline

5 stars

I’ve spent months trying to find accessible therapy and prescribers for my medication. My provider was able to help me with my medication within our 30 min call. She was great and I just feel super grateful I found this app.

Mirella

5 stars

My overall experience with Cerebral has been exceptional - their customer service is great, responsive and always helpful..and my therapist has been life-changing!

Leanna

5 stars

My medical team is professional, responsive, easy to reach, and I feel confident that my mental health issues will be managed properly. I have hope and don’t feel like like “just another case.” They see me as a person.

Jacqueline

5 stars

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